Mercari item arrived damaged

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Is water damage covered under your home warranty? It may vary depending on your coverage. Learn about the best home warranty for water damage with our guide. Expert Advice On Impro...After delivery, buyer immediately requests a return stating authenticity concerns because buyer thinks shrink wrap was not "factory". This is a scream factory blu ray by the way. The buyer, removes the shrink wrap sends Mercari photos of the now open and used item and requests return. I respond stating the item is no longer new and the ...I go to the options on mercari for issues with my order, None of the options have a damaged option. They all are about postage overdue or I didnt receive it. I did the contact us thing, made a message and sent images and I got a auto email saying my ticket is open and they will answer when they can. The problem is that I have 24 hours before it ...Mercari responds to BBB complaints, so ignore people that chatter about "BBB is yelp for old people, hurr durr." You want to complaint in front of as many eyes as possible. If it progresses and auto rates, and if Mercari doesn't help you, file a complaint with the California AG as well as an IC3 complaint.Shipping Question. This is my first time as a seller that an item arrived damaged-I sold the buyer a mermaid doll and though I wrapped it in plenty of bubble wrap it arrived with the …

5. Get Your Money. When the review process is complete or the three-day window is up, the money from the sale should appear in your account. Mercari will try to get you to spend your balance on the platform, but resist the temptation and save your money! You can even set up earnings goals right in the app.Hi everyone, I had a buyer tell me their item arrived broken. I packaged it well but I guess it didn't matter. ... IMO, Mercari refunding buyer, while still paying you, is not guaranteed. They tend to do that only on things that are ~$20 or less, and it’s the first time it’s ever happened (almost like a one time “get out of jail free card212. Mercari settled into 5th place in the 2021 Sellers Choice Awards, slipping one spot from the previous year. The mobile selling app showed improvement in Profitability, and gained praised for its Ease of Use, placing near the top in that area. In January 2021, EcommerceBytes readers rated the marketplaces on which they had …Here's how you can do it: Log in to your eBay account and find the purchase history section. Click on Return this item. Select the reason for returning the item. Attach the photos showing the damage. Click on Send. Once you submit the return form, the seller has three working days to contact you back and offer a solution for the problem.Buyer claims it arrived damaged so Mercari refunded her, then I asked to see the proof pictures. Buyer's picture has 5 spoons, but I only ever had 4 to start with. So her picture has an extra one in another color I never had. ... (for damaged items). It pays to have the extra layer of security and use Mercari's labels. Reply reply

Yes, here is the listing on Mercari Japan. After scrutinizing the photos more, I can see now that the button on the back that you press to open the battery compartment is damaged from a pen or pencil in the photo, whereas mine is clean. It's definitely a completely different unit. The only mention of damage is deterioration of the box with age.Item is not expensive. Only $12. Is a costumer for girls that the conditions was placed as fair due to the wear and hat that is in bad shape. Now buyer got the package today claiming part of the dress is missing which I know I sent. I contacted Mercari already telling them about the issue.Stuck with a broken item. Experience. We all seem pretty aware of the point that Mercari has a habit of automatically refunding the buyer and not asking for a return of the item. I'm on the other end of that now. I recently purchased a game that was described in good condition and seller states they have no issues with it.Posted by u/Sportscardscollector - 1 vote and 1 comment FlockingFab. Buyer damaged the item to return it, Mercari's explanation is astounding. I sold a jacket to a buyer that was in pristine condition. After it was delivered, I got a notice that the buyer was returning because it was "not as described" and Mercari approved the return. I reached out to Mercari for an explanation to find out what wasn ...

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Protect your home from costly hail roof damage with our comprehensive homeowner's guide. Learn how to spot hail damage and take preventative measures. Expert Advice On Improving Yo...Some items on our site are shipped and sold directly from the sellers. If the damaged item was shipped and sold directly from the seller, you will see the option to "Contact the Seller" on the Order Details page. Contacting the seller will result in a faster resolution, as Macy's cannot process returns or exchanges for these items.The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... PonyoLovesRevolution . First time I've received a damaged item BUYING A vintage metal bracelet I ordered arrived today snapped in two. I contacted Mercari and they gave me a refund in credits, and said I don't need to return the item.We would like to show you a description here but the site won’t allow us.The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Sold ceramics, one item of four arrived damaged to the buyer. How would an insurance claim work? SELLING Buyer informed me today that although she thought the teacup was packaged well, it came broken in half. This was one item of four, a ...

r/Mercari. Help? Item is damaged? Hello, I need some advice or am I SOL with this sale? Here is the back story, I recently sold a curved monitor through mercari to a buyer and shipped it free of charged to the buyer. I paid a ton for shipping through USPS and my friend wrapped the TV monitor in bubble wrap and sufficient packaging to prevent ... :(( I’ve been on mercari for awhile and made a couple purchases I just purchased a pretty hard to find bbw body oil my package arrived damaged and looks like the item was stolen :(( I took a photo of the empty packaging that DID arrive but I don’t know how to go about getting a refund the seller sent me this item for a huge discount and I was wondering if a refund would come out of their ... If there is tracking the buyer can't cancel. Mercari only allows cancels if the package has never tracked. They also do not allow returns because an item arrived late. If the buyer tries to return, you may be given the option to allow it. Up to you since this is a repeat buyer and it may be a goodwill gesture for future orders. I tried clicking on the “issue with item” button on the mercari app but I can’t find any option that’s about a product and package arriving damaged. Reply sfernandes30 • Return scam. I sold a high ticket item on Mercari, brand new. The buyer filed a return stating that a mechanical part was broken. It didn't leave my house broken so I figured it happened during shipping. Mercari sided with the buyer and approved the return. I just got the return back and it turns out, the buyer swapped parts and kept my new ...The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... However, a torn and completely empty envelope arrived, accompanied by a signed green sticker that reads 'Attention Customer: Received Unsealed, Received Without Content.' I've already messaged the seller, and I'm hoping for the best, but I'm ...But, if there is any time that it is 100% your responsibility to refund, it's when the item arrived damaged. Make them happy and refund them. Also, if you want the item back you'll have to find a way to pay for the return. I'm not sure how you can't refund unless you spent the funds before ensuring everything was clear from purchase to delivery.USPS + Mercari Lost, damaged, then returned my package. I'm so upset. This was my last sale before the fees were implimented, it was an expensive item, and I was gonna make BANK off it. Now I won't because the higher the price, the higher the fees Mercari impliments. NO ONE is going to buy my item now.Item Damaged in Transit - I used UPS Pack and Ship. (Resolved) I recently sold an old HP All-in-One computer for $120 on Mercari. The buyer has requested a return/refund because the computer arrived “smashed up” (I guess the screen was shattered). The thing is, I did not package the item.If there is tracking the buyer can't cancel. Mercari only allows cancels if the package has never tracked. They also do not allow returns because an item arrived late. If the buyer tries to return, you may be given the option to allow it. Up to you since this is a repeat buyer and it may be a goodwill gesture for future orders.

After writing them four times I finally got told that they were damaged, not that the box was empty. I've been asked two more times for pictures so I could try and figure out what happened damage these items - I ship lots of delicate items and have never ever had one break before. Then of course mercari still couldn't seem to send me the pictures.

Mercari's Help Center has all the answers you need about buying and selling on our mobile marketplace app. Browse through Mercari's Help Desk for solutions ...The separate arrival area is for arrivals from Wuhan, China, the epicenter of the outbreak. London Heathrow Airport has introduced a new precautionary area to help in the containme...The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Buyer left negative feedback after item sold as damaged arrived damaged. Experience I sold a funko pop with some box damage which is why I was selling it at well below value. My description and pics of damage were made very clear in the ...To replace an item: Go to Your Orders and select Return or replace items beside the item you want to replace. Tip: If your order is from a third-party seller or not eligible for a replacement, select Return Items. Enter a return reason on the next screen. Select the item that you want to replace and select a reason from the Reason for return menu.The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... I bought a lot of manga from a seller but they arrived with a lot more damage to the spine and corners. ... in your statement make sure to mention that the books were packaged extremely well and that USPS is responsible for the damage. Put ...I recently sold a very expensive power tool (retails for over 2k) and it arrived to my buyer damaged. The delivery was set up through Mercari UPS where they box and package the item My buyer requested a return and Mercari obliged. I received the 200$ shipping insurance money- but this was a 1k dollar piece of equipment.. is there anyway for me ...The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In honor of imnotlegolas for starting this subreddit.'. I'm taking down all my listings. Even if Mercari is covering the shipping costs or the buyer is, I'm not wasting my time reselling things becausesomeonefound a better price by the time an ...Yeah mercari is leagues ahead of YA not only in terms of buyer protection but even just the service itself is so much better designed and easy to use. YA is still stuck in the early 2000s. Cherry on top is that as a seller YA takes the same 10% cut as Mercari despite being a much worse service.Mercari's Help Center has all the answers you need about buying and selling on our mobile marketplace app. Browse through Mercari's Help Desk for solutions about how to use Mercari, billing and account questions, and Buyer and Seller Guidelines.If carrier damaged package beyond hope, you will not be held responsible, However, packing is an art. I shipped 6 long-stemmed real crystal (thin!) glasses during Christmas rush and they arrived perfectly to my customer. Airspace, box w/in a box, proper spacing of objects, etc. all come into play. This is basically, just *science*.

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If the seller isn't responding its on them at that point. However if they respond I'd have both of you ask mercari to open a shipping complaint to have the box reported as damaged since it's insured. Usually if the pop is of lower value mercari just refunds the money at that point, no return needed.So if your package has been scanned and lost by USPS, Mercari will release your funds and also refund the buyer. I don’t think the transaction is eligible for a review afterwards so you shouldn’t have to worry about a bad review! I (seller) have a similar issue of my package being lost in transit. It was stuck at "In-transit" since 7/5/20 ...71K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... What are the chances she's going to damage the item to qualify for a return because clearly this girl found it in stores (it's super hard to find but stocks up randomly) and I shipped it yesterday ...The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Item damaged in transit by USPS, arrived to buyer with a note saying USPS damaged it, Mercari claiming i am at fault due to insufficient packaging SELLING I’m looking to go on Twitter to talk to a real repas suggested by many users here ...r/Mercari • 3 mo. ago. by Mysterious_Rich6401. HELP! Buyer damaged item and wants refund. I recently sold a bundle of massage cushions to a buyer on Mercari. The buyer claims they received the item damaged and that it was damaged during shipment. The buyer sent a picture of the box and showed a knife mark going through the box and also one of ...They know that Mercari is very strict about counterfeit items and will grant a return for these reasons. The buyer knew the item was authentic, it basically was a case of buyer's remorse. Mercari ultimately sided with them, even after Mercari acknowledged that the item was authentic. I got my item back, thankfully it was in the same condition ...Bought something 10 days ago and no communication from the seller or tracking number. Mercari notification says the item is eligible for cancellation because seller hasn't shipped. Item is a cute dress I was planning to wear to a graduation party this weekend, but I don't want to risk it not getting here in time, and will probably just buy ...You can tell Mercari that he altered your item. You could reply with "I apologize that you broke the figure but you acknowledge it didn't arrive broken therefore it arrived as described. I cannot assist further from here." Or you could ignore him. It would be up to the buyer to contact Mercari.Product arrived damaged help . Hello, this is my first time receiving a product and package damaged and I was wondering what I should do first. Do I first contact Mercari, the seller, or fedex, the shipping service used? ... I tried clicking on the "issue with item" button on the mercari app but I can't find any option that's about a ...Item arrived damaged; seller's response to return request is to accuse me of fraud. 05-25-201707:52 AM. On May 11, I purchased a fully-loaded mid-2015 15-inch MacBook Pro that was supposedly less than 30 days old (according to the serial number when checked against Apple's warranty tool) via a Buy It Now -- for $2600 (read: in-line …Mercari is your marketplace. It’s the perfect place to go to declutter or find your new look. Letting go has never felt so good – it’s almost as good as finding your new favorite thing. And we’re here to help. Our team is always trying to find new ways to make exchanging items even easier. This means at-home pickups, same-day delivery ... ….

It depends on whether or not it's deemed carrier damage or insufficient packaging by the sender. If it's deemed carrier damage they will get paid too. I have never heard of Mercari actually deem it anything other than insufficient packaging even with UPS Pack n Ship service. Hi guys.Damaged by UPS in transit. Never made it to buyer and is now sitting at Mercari office for "processing" going on 6 days. ... which for this particular item is more than I sold the item for without the 63% off retail postage when you get a prepaid label through them. They also cancelled the transaction completely so the buyer got their money ...Here's how you can cancel a sale; Communication is key. Send the buyer a message to let them know you are canceling the order. From the bottom of the order status page tap "Refund buyer". Once you confirm the cancelation, the buyer will be refunded back to their original payment method. Note: Once an order is canceled, Sellers will not ...This is my first time as a seller that an item arrived damaged-I sold the buyer a mermaid doll and though I wrapped it in plenty of bubble wrap it arrived with the tail broken. They're being really understanding about this and I've just contacted Mercari regarding damage during transit as have they-will they be able to get refunded that way?Mercari review. There are two big differences with Mercari vs. other sale sites: 1. Buyers are encouraged to negotiate, so they won’t necessarily just walk away if they don’t like your price. 2. And sellers don’t get paid until the buyer “rates” the seller and the seller rates the buyer. However, if the buyer doesn’t rate the seller ... Item damaged in transit by USPS, arrived to buyer with a note saying USPS damaged it, Mercari claiming i am at fault due to insufficient packaging SELLING I’m looking to go on Twitter to talk to a real repas suggested by many users here; what else should I have to prove my claim other than the buyers pictures, screenshots of our conversation ... Reply. tomahawkward • 2 yr. ago. Yeah! I just put a random number and it worked. Thanks. 2. Reply. BoringNameGoesHere • 2 yr. ago. When it asks for a tracking number, just select Usps and type in any random number like 1234, click submit, and it …Anything over $200 isn't covered by Mercari insurance. You could file for mail fraud 🤷‍♀️ ... and if I need to, I'll turn it legal. I know the item wasn't damaged, I have photo evidence, if they manage to damage a triple boxed item covered in bubble wrap and packing foam, it was intentional. Reply More posts you may like. r ... The buyer let us know that your item arrived damaged. We’re going to take a look at their inquiry as soon as possible. Because you shipped with a Mercari prepaid label, your eligible orders are covered at up to $200 with Shipping Protection. We’ll be in touch shortly! If so, they may reimburse and release the funds from your sale to you. Buyer claims item was damaged during transit. Selling Question. My buyer received the item and the item was damaged during transit. I contact Mercari to make a shipping claim and they told me to tell the buyer to contact Mercari. The only contact option she has on the app is to request for a refund. Is this what she needs to do or how does she ... Mercari item arrived damaged, [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1]